This Privacy Policy explains how Ole Bohio (“Ole Bohio,” “we,” “us,” or “our”) collects, uses, discloses, stores, and otherwise processes your personal information when you visit our website, place an order, create an account, subscribe to our communications, or otherwise interact with our products, services, and brand.
By using our website, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.
1. Who We Are
Ole Bohio is an e-commerce brand offering clothing, accessories, and related goods through our website. For purposes of applicable privacy and data protection law, Ole Bohio is the business or controller responsible for the personal information described in this Privacy Policy, except where another entity acts as an independent controller under applicable law.
If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:
Ole Bohio
Email: info@olebohio.com
Website: olebohio.com
2. Personal Information We Collect
We may collect the following categories of personal information:
-
Contact information, including your name, email address, phone number, billing address, and shipping address.
-
Order and transaction information, including products purchased, order value, shipping details, payment status, and related transaction records.
-
Account information, if you create or maintain a customer account with us.
-
Communications and support data, including messages, customer service inquiries, feedback, and correspondence you send to us.
-
Device and usage information, including IP address, browser type, device identifiers, pages viewed, clicks, session activity, and interactions with our website, emails, or ads.
-
Marketing and preference information, including your subscription preferences, participation in campaigns, and engagement with emails or SMS communications.
3. How We Collect Information
We collect personal information directly from you when you place an order, sign up for our emails, contact us, or otherwise submit information through our website. We also collect certain information automatically through cookies, pixels, analytics tools, and similar tracking technologies when you browse or interact with our website. In some cases, we may receive information from service providers or partners that support payment processing, order fulfillment, analytics, fraud prevention, or marketing operations.
4. How We Use Personal Information
We may use personal information for the following purposes:
-
To operate, maintain, and improve our website, brand experience, and customer services.
-
To process orders, payments, shipping, returns, refunds, and exchanges.
-
To communicate with you regarding orders, customer support requests, service updates, and account-related matters.
-
To send marketing emails, SMS messages, product updates, launch announcements, and promotional communications, subject to applicable consent and opt-out requirements.
-
To personalize your experience, improve merchandising, analyze website performance, and better understand customer behavior.
-
To detect, prevent, investigate, or address fraud, abuse, chargebacks, security risks, and unlawful activity.
-
To comply with legal obligations, regulatory requirements, and legitimate business recordkeeping needs.
5. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:
-
Performance of a contract, including where processing is necessary to fulfill an order or provide requested services.
-
Legitimate interests, including website administration, fraud prevention, customer service, analytics, and proportionate marketing activities.
-
Consent, where required by law, including certain marketing communications or non-essential cookies.
-
Compliance with legal obligations, including tax, accounting, fraud prevention, and consumer protection requirements.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to enable core site functionality, remember preferences, analyze traffic, measure campaign performance, personalize content, and support advertising or retargeting efforts. Cookies and similar trackers may be treated as personal information under applicable privacy laws, so their use must be disclosed in your privacy policy.
Depending on your location, you may have the right to manage cookie preferences or opt out of certain non-essential tracking technologies. Shopify also provides customer privacy settings, including cookie banners and data-sharing controls, within the Shopify admin.
7. Disclosure of Personal Information
We may disclose personal information to categories of third parties that help us operate our business, including:
-
Shopify and related e-commerce infrastructure providers.
-
Payment processors and financial services providers.
-
Shipping carriers, logistics partners, and fulfillment service providers.
-
Analytics, email, SMS, marketing, and customer support platforms.
-
Fraud prevention, cybersecurity, and operational support providers.
-
Professional advisors, legal counsel, tax advisors, or regulators where necessary.
We do not state that we sell personal information in the ordinary sense of exchanging it for money, but certain advertising or analytics activities may be treated as “sharing” or “sale” under certain U.S. privacy laws.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining records, resolving disputes, enforcing agreements, and complying with legal, accounting, tax, and regulatory obligations. Privacy laws and best-practice guidance recommend clearly disclosing retention practices in your policy.
9. International Data Transfers
If you access our website from outside the jurisdiction in which Ole Bohio or its service providers operate, your personal information may be transferred to, stored in, or processed in countries that may not provide the same level of protection as your home jurisdiction. Where required by law, appropriate safeguards should be used for such transfers.
10. Your Rights and Choices
Depending on where you live, you may have rights under applicable law that include the right to request access to your personal information, correct inaccurate information, delete personal information, restrict certain processing, obtain a copy of certain data, or object to certain uses of personal information.
You may also have the right to opt out of certain targeted advertising, data sharing, or sale-related practices, where required by law. California and other U.S. state privacy laws increasingly require clear notice of these rights.
To exercise any applicable rights, please contact us at info@olebohio.com. We may need to verify your identity before responding to a request.
11. Marketing Communications
If you subscribe to our marketing communications, we may send emails, SMS messages, launch announcements, product updates, promotional offers, or related brand content. You may opt out at any time by using the unsubscribe link in an email, following the stop instructions in SMS messages, or contacting us directly.
12. Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
13. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children without legally required authorization. If we learn that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.
14. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services. This Privacy Policy does not apply to those third parties, and Ole Bohio is not responsible for their privacy, security, or content practices.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operational needs. Any updated version will be posted on this page with a revised effective date.
16. Contact Information
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:
Ole Bohio
Email: info@olebohio.com
Website: olebohio.com
