Return Policy – Ole Bohio
At Ole Bohio, every piece is crafted with care and intention.
If, for any reason, you are not fully satisfied with your order, our team is here to assist you with transparency and respect.
How to request a return
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Contact us within 7 days of receiving your order at contact@olebohio.com
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Please include:
• Your order number
• Photos, if the item is defective or incorrect
We aim to respond within 7 business days.
⚠️ Returns sent without prior confirmation will be refused.
Return Conditions
Returned items must be:
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Unused, unwashed, and unworn
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In their original packaging and with all tags attached
We do not accept:
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Worn, stained, or damaged items
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Unauthorized or late returns (beyond 7 days)
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Items returned without prior approval
Return shipping costs are the buyer’s responsibility (except in case of error from our side).
Refunds
Once approved, refunds will be issued to the original payment method in the same currency used for purchase.
You will receive a confirmation email once the refund is processed.
Non-returnable items
For hygiene or customization reasons, the following items cannot be returned or exchanged:
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Underwear, swimwear, socks, sleepwear, masks
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Customized or printed-to-order products
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Items returned after 7 days
Order cancellation & delays
Orders not yet in production may be fully canceled.
If production has started, but shipping hasn’t yet occurred, a partial refund may apply.
In case of a shipping delay beyond the standard timeframe, compensation of up to 10% of the order total may be offered.
Our Commitment
Each Ole Bohio piece is a reflection of identity, awareness, and quality.
Our return policy is designed to be simple, fair, and transparent, aligning with our values of trust, craftsmanship, and authenticity.
